Who We Are

With 15+ years in the industry and experience owning her own clinic, Nicole knows exactly what it’s like to wear all the hats. She’s the brains behind business operations, team training, marketing strategy, and internal systems. She’s also a self-confessed skin nerd and proud policy & procedure lover.

With two decades managing teams across hospitality and aesthetics, Kate is the calm in the chaos. She leads our client communications division with warmth, precision, and five-star service that keeps clients coming back. Most people say, “Everyone needs a Kate in their business”, and we couldn’t agree more.

With over 10 years of experience in the beauty and cosmetic industry, Olivia brings serious industry cred. She’s managed high-end, doctor-led cosmetic clinics and knows what genuine client care looks like. Whether she’s refining your systems or smoothing your client journey, Olivia shows up with professionalism, warmth, and detail that makes all the difference.

With a BA in Communications & Marketing from San Francisco State, Leyla blends strategy, creativity, and intuition in everything she does. She’s our go-to for powerful messaging, sharp content, and marketing that actually moves the needle. Whether she’s crafting campaigns, refining your brand voice, or managing day-to-day communications, Leyla brings clarity, confidence, and a results-driven edge. She's not just here to reply, she's here to elevate.

With a background in healthcare and a heart for the aesthetics industry, Sonya brings warmth, professionalism, and purpose to every interaction. She helps our clients show up online with intention, building trust, connection, and visibility through confident, consistent communication. Sonya is equal parts strategy and soul, and the kind of support you’ll wonder how you ever worked without.

With years of experience as both a clinic owner and Business Development Manager, Rochelle has a gift for spotting the smarter, simpler way forward. She’s all about seamless systems, streamlined workflows, and thoughtful solutions that put clients first. Rochelle is the backbone of our operations, keeping the Halo engine running smoothly, and if you’ve ever reached out to us, you’ve probably already met her calm, friendly voice.

With 18 years in the aesthetics industry - and 10 of those dedicated to education, research, and business development - Ashleigh is the definition of industry insight. She’s our strategy and systems queen, guiding clinics to sustainable success across operations, education, and internal growth. She’s also the driving force behind Halo’s behind-the-scenes brilliance and always has a plan (and a spreadsheet) ready to go.

From front-of-house to back-end systems, Emily has been in and around clinics for years. She supports our clients with customer service, admin execution, and content creation, turning your ideas into clear, compelling communications.